Return and Refund Policy
At ZARN, customer satisfaction is our top priority. We strive to ensure you are happy with your purchase. Please review our return and refund policy below:
General Return Policy
You may return eligible items within *7 days of purchase*. To initiate a return, please contact our customer service team at [insert contact information]. Please note that while we do not offer refunds, we are happy to provide an exchange or allow you to select another product of equal value.
*Exclusions*
Please note that certain items are excluded from our return policy:
1. Electronic Items Due to the nature of electronic products, our limited edition wireless headphones, chargers, and AirPods are final sale. These high-end, imported items cannot be returned or exchanged. We encourage you to review product details carefully before completing your purchase.
2. Condition of Items
To be eligible for a return or exchange, items must be unused and in their original packaging.
How to Return or Exchange an Item
To return or exchange an eligible item, please follow these steps:
1. Contact our customer service team within 7 days of your purchase.
2. Provide your order number and details of the item you wish to return or exchange.
3. Our team will provide you with instructions on how to proceed.
Shipping Costs
Shipping costs for returns and exchanges are the responsibility of the customer, unless the item was defective or incorrect upon arrival.
Thank you for shopping with us! If you have any questions or concerns regarding your purchase, please do not hesitate to reach out.
